Legal

Complaints Policy

How to File a Complaint

Contact us by phone or through our contact page with details about the job you received, the city, the date, and what went wrong.

What Happens Next

We aim to acknowledge complaints within one business day. If a job wasn't done right, our satisfaction promise is to connect you with another vetted partner at no extra cost.

Escalation

If you're not satisfied with the initial response, ask to be escalated to our Partner Success Manager directly.

Last updated: 2026-08-26