When you request an estimate, contact us, or apply for a job, we collect information you voluntarily provide — name, phone, email, city, service address, and details about the appliance and issue you're reporting. We also collect standard technical information through normal website analytics.
Because we operate as a referral network, we share the details of your request — your contact information, city, and appliance issue — with the independent local technician or company we route your job to, so they can contact you and schedule service. This sharing is the core of how the service works, not an incidental use. We do not sell your personal information to third parties.
We take reasonable steps to protect the information you provide, but no method of transmission over the internet is completely secure.
Contact us any time to ask what information we have on file, request corrections, or ask that it be deleted.
Last updated: 2026-08-26